If you think a child or adult is at immediate risk of harm or a crime has been committed, you should call 999.

If you have any concerns about the welfare of a child or vulnerable adult, please contact Safeguarding@openheaven.org. With details of the incident, disclosure, or concern.

All children, young people and vulnerable adults have the right to live their lives to the fullest potential, to be protected, and to be treated with dignity and respect. All staff and volunteers who come into contact with children or vulnerable adults have a responsibility to safeguard and promote their welfare and should know what to do if they have concerns about a child or vulnerable adult.

Open Heaven Church has both a moral and legal obligation to ensure a duty of care for children, young people and vulnerable adults. Our Safeguarding Policy outlines how we put this into action. If you have any queries or concerns please get in contact with our Safeguarding Lead.
︎︎︎Get in touch with our Safeguarding Lead
︎︎︎Safeguarding Policy

Leicestershire County Council:
First Response Children’s Duty Team: 0116 305 0005 (24 hour phone line)
(if you have concerns about a child who needs a social worker or police officer today)
Adult Social Care: 0116 305 0004
(Monday to Thursday, 8.30am to 5pm, Friday 8.30am to 4.30pm)


Childline: 0800 1111
(24 hour service for children and young people to call about anything worrying them)

NSPCC: 0808 800 5000
(24 hour service for adults worried about the safety of a child)

Thirtyone:Eight: 0303 003 1111
(They will talk through your concerns with you and give you expert advice)